Terms of service

Terms of Service

Last Updated: July 2026

Welcome to Manzeli Online. By accessing our website or placing an order, you agree to comply with these Terms of Service. Please read them carefully before using our website.

1. General

Manzeli is an online retailer offering home appliances, electronics, kitchenware, cleaning products, and related household items.

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to modify these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of any updates.

2. Product Information

We strive to ensure all product descriptions, images, specifications, availability, and pricing are accurate.

However:

  • Product images are for illustration purposes and may slightly differ from the actual product.
  • Colors may vary depending on your display.
  • Specifications may change without prior notice from manufacturers.
  • Minor packaging differences do not affect product functionality.

Manzeli reserves the right to correct pricing or product information errors at any time.

3. Pricing

All prices displayed on our website are in US Dollars (USD) unless otherwise stated.

Prices may change without notice.

Promotions and discounts are available only during their stated validity period.

4. Orders

Submitting an order does not automatically guarantee acceptance.

Orders may be cancelled if:

  • The item is unavailable
  • Pricing errors occur
  • Fraudulent activity is suspected
  • Payment cannot be verified
  • Delivery cannot be completed

If an order is cancelled after payment, any approved refund will be processed according to our Refund Policy.

5. Payments

We currently accept the payment methods displayed during checkout.

Orders are processed only after payment verification when applicable.

Manzeli does not store your payment card information on our servers.

6. Shipping & Delivery

Delivery times are estimates and may vary depending on:

  • Customer location
  • Weather conditions
  • Public holidays
  • Courier delays
  • Product availability

Although we work to deliver orders promptly, Manzeli cannot guarantee exact delivery dates.

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund Policy.

Please review the Refund Policy before placing an order.

8. Warranty

Products covered by manufacturer warranties are subject to the warranty terms provided by the manufacturer.

Warranty does not cover:

  • Misuse
  • Improper installation
  • Electrical damage
  • Accidental damage
  • Unauthorized repairs
  • Normal wear and tear

9. User Accounts

When creating an account, you agree to:

  • Provide accurate information
  • Keep your password secure
  • Maintain the confidentiality of your account
  • Notify us immediately of unauthorized account access

You are responsible for all activity occurring under your account.

10. Intellectual Property

All content on Manzeli, including:

  • Logos
  • Product photography
  • Graphics
  • Icons
  • Website design
  • Text
  • Layout
  • Branding

is the property of Manzeli or its licensors and may not be copied, reproduced, or redistributed without written permission.

11. Prohibited Use

Users may not:

  • Attempt to hack or disrupt the website
  • Upload malicious software
  • Use automated bots without permission
  • Copy website content for commercial purposes
  • Violate applicable laws while using the website

Manzeli reserves the right to suspend or terminate accounts violating these terms.

12. Limitation of Liability

To the fullest extent permitted by law, Manzeli shall not be liable for:

  • Indirect or consequential damages
  • Business interruption
  • Loss of profits
  • Data loss
  • Delayed deliveries caused by third parties
  • Events beyond our reasonable control

Our maximum liability shall not exceed the value of the purchased product.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

14. Governing Law

These Terms of Service shall be governed by the laws of the Republic of Lebanon.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent Lebanese courts.

15. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Manzeli Online

📞 Phone / WhatsApp: +961 76 633 044

📧 Email: manzeli.online@outlook.com

🌐 Website: www.manzelio.com